June PMS. Be part of the fun!

June PMS is just around the corner!

Pitstoppers Meetup Session (PMS) is an event for all board games lovers to have fun and get to know new friends.

Date: 29th June 2010 Tuesday

Time: 6.00 pm to 10.00pm

There will be gaming, free flow of drinks and 20% discount off additional orders. Best of all it is free! This event is open to everyone. Registration is required for the event so that we know who to expect.

See ya!

Pitstop Cafe, be part of the fun!

Pitstop Cafe Promotions

Yes! We have updated our Pitstop Promotions to give you the best deal!

These different promo are specially designed for all you folks who need a break after a tiring day's work, long grueling schedule at school, fun before clubbing and for whatever reasons you might have to stay fun and bubbly throughout the week!

So check these promotions @ Pitstop cafe!

Weekday Noons (Monday to Thursday)

• Free flow of drinks + Free Gaming from 2pm to 6pm!
• Only: $5 per pax
  

Weekday Nights (Monday to Thursday)

• Free flow of drinks + Free Gaming from 6pm !
• Valid with purchase of any game packages.

More fun everyday!

Tuesday-Members' Night

• Free gaming from 6pm for Pitstop Cafe Members.
• Members can bring up to 3 guests and they play for free too!

A little token from us for your constant support

Wednesday-Ladies' Night

• Ladies play for free throughout the night from 6pm!

Only that Pink one plays for free

Friday Ultimate Gaming Noon

• Free flow of drinks + Free Gaming from 12pm to 6pm!
• Valid with purchase of any game packages.

perfect for a lazy friday afternoon


Pitstop cafe, always giving you more and remember, we don't charge GST!

* Terms and Conditions Apply. Promotions are not valid on eves of public holidays and public holidays.

Great Deal for Pitstoppers

One of our Pitstoppers turn out to be one of the cool ladies behind an online shop known as CherSamme. And she has a good deal for all you ladies out there.

Dresses, Tops, Bottoms and Accessories!

More about CherSamme

CherSamme is an online boutique that specializes in ladies’ apparels and accessories, targeting an age group of 16-30. Run by Samantha and Cheryl, Chersammé, launching a brand that fuses a variety of concepts to bring to you pieces that are highly wearable and coveted.

One interesting thing about the shop is that most of the apparels are self designed and manufactured by them!

Cheryl is now offering our readers a 10% discount off their items. Simply use the promo code PITSTOP10%. So do check it out now at their online shop at www.chersamme.com.

*Promotion not applicable for accessories.

Pitstop Cafe,

Be part of the fun!

WeeKee

New Signboard

Finally got around to replace our signboard. The new signboard definitely looks brighter and cheerful!

Special thanks to Jay from Tsubakistudio.

May PMS. It's the time of the month again!

May PMS is just around the corner!

Pitstoppers Meetup Session (PMS) is an event for all board games lovers to have fun and get to know new friends.

Date: 25th May 2010 Tuesday

Time: 6.00 pm to 10.30pm

There will be gaming, free flow of drinks and 20% discount off additional orders. Best of all it is free! This event is open to everyone. Simply register for the event so that we know who will becoming.

See ya!

Pitstop Cafe, be part of the fun!

Stitch is Back!

Special thanks to our crew Haopeng for getting this toy for us after ours went bonkus! So be careful of its bite the next time you are at the cafe!

Pitstop Cafe, be part of the fun!

WeeKee

Misplaced Camera

We realized our camera had gone missing on Saturday night together with the week of photo. It must have been mixed up with the customers' cameras.

If anyone of you has accidentally took our camera by mistake, do give us a call at 6535 5383 or leave a message on our site.

Thanks!

WeeKee

April PMS. It's the time of the month.

April PMS is just around the corner!

Pitstoppers Meetup Session (PMS) is an event for all board games lovers to have fun and get to know new friends.

Date: 27th April 2010 Tuesday

Time: 6.00 pm to 10.30pm

There will be gaming, free flow of drinks and 20% discount off additional orders. Best of all it is free! This event is open to everyone. Simply register for the event so that we know who will becoming.

See ya!

Pitstop Cafe, be part of the fun!

Pitstop Hot Chick

Sometime customers ask for recommendation on game packages and I would definitely recommend the Pitstop package. It is not because it is the most expensive but rather I find it quite good value.

There is soup of the day, a choice of any of the main courses and a drink. It also comes with 2 hour of gaming. Some might also notice that we have also actually allocated additional 30 minutes for serving and eating time so that you still have plenty of time for gaming after your meal.

When it comes to main courses, my personal favorite is the sambal chicken chop. When it comes to making spicy stuff, my mum is really good. When she is stirring the sambal chilli, I can't even get close to it without coughing. Somehow she manages to do it with ease.

And this is mum (very fierce!)...

and this is our hot chick, sambal chicken chop!

Oh yes, before I forget, the Pitstop package is available at only $14.90. So do come and check out our hot chick!

Pitstop Cafe, be part of the fun!

WeeKee

Personal response to a status update that i did

Some of you might know that we are having a rough situation on our Facebook page regarding a customer complaint. We have explained the situation to the customer and have not commented further on it since.

I find it pointless to discuss the matter further but recent comments have personally attack and wrongly accused Evelyn of doing certain things that was actually done by me. I find it necessary to clarify some of the comments.

On the Status Update

I was the one that left the following status update on our Facebook page.

"some customers are so ridiculous that they called for delivery and have food delivered to the cafe. sigh. Don't we deserve a bit of respect?"

I was very upset over the fact that someone had outside food delivered to the cafe without the courtesy of first checking with us.

Does it matter that we did not have a wide selection of food or only certain food items are available or the delivery man offered to deliver to food? Not to me. Equating inadequate choice as the right to consume outside food is not a fair one.

The main point is that the least one could do is first check with us prior to ordering and asked if we are alright with it. I was upset that this minimum level of respect was not even given.

Was it right to post this on the Facebook page? Some might think it is wrong to do it or that we are complaining. To me, this is not about right or wrong. It is a choice that we made, a choice that was made since the cafe started. For those who are aware, we have been blogging and sharing about happenings in the cafe since we started in 2005.

We share with readers the challenges that we faced, happy moments as well as unhappy moments. Similarly for this case, this is something that made me really upset and hence I share it. The intention was never to complain but to express my personal disappointment with the incident.

We share what we feel, be it good and bad and yet we can also be accused of saying even worse things behind our customers back just because we shared something that we are unhappy about?

On making a big issue

Customer can leave whatever comments they like and as business we will be the one suffering the impact. It is not in our best interest to make a big issue over this incident.

When our staff went over to explain to the customers that no outside food is allowed, we hoped that the customers would have accepted it. When they requested to see Evelyn and Evelyn communicated the same policy, we hoped that it was accepted. When we asked the customers to consume their food downstairs we hoped that they understood that they need to consume the food outside the premise. They choose to interpret it as eating by the roadside.

In the end they did not consume any food on our premise after our repeated refusals but then again when did we ever said that they did?

We could have communicated better but like in life shit happened and planets mis-aligned. We will learn from this.

One-sided story

Did we provide only a one-sided perspective? We did not delete any of the comments. When the customer choose to complain publicly on our Facebook page, we did not remove the entry. We thanked her for her feedback and responded to her feedback.

The response from the customer is that the complaint is not meant to be a feedback but to inform the rest of the consumers the bad experience she had with the cafe and not wish to see more happy consumers come out disappointed like them after patronizing the cafe. If that is indeed the intention, a reminder to consumers not to bring in outside food would more than suffice.

We respect her opinion and we did not delete her post. We have our thoughts on the incident as well and we shared our side of story. If there is anything that required clarification, the channels are always open for anyone to pen their thoughts. We continue to be open as long as no one touches on sensitive subjects like religion or try to spam the wall with fake Rolexes and breast/penis enlargement links.

Improvements

We have never said that we are in the right. We handled the situation as best as we can and we will learn from this. We have also put up a notice to inform customers that no outside food is allowed.

We will look into crafting a standardize response to inform customers to consume their food outside the cafe so that the intention will not be misinterpreted. Maybe some of you guys can help to give some suggestion.

Parting Thoughts

I treasure the opportunity to manage Pitstop Cafe. It is not about the money. Of course I will need the money to sustain the business but it goes beyond just beyond serving customers because they pay the salary and rental. (And it hurts when customers use it to prove a point)

Through these years of operating the business, I have lots of fond memories about Pitstop. I have seen some of the guys from their poly days to their botak days in NS and now stepping into the working society. I witnessed customers that came to the cafe first as friends, then as couple, broke up, come back together again and now happily married. Others from students to adults and now with babies. It is just a wonderful privilege to be part of it.

I also have the privilege to work with a team of really fantastic crew. Some have left the cafe and move on to achieving greater things in life. For the current crew, I have no doubt that they will also subsequently achieve greater success and I am really proud that Pitstop Cafe is part of their growing phase.

I believe that customers and service crew deserve equal respect. I believe customer service is a relationship based on equality and goes beyond who is paying the bill.

We are not perfect but we will strive to make Pitstop Cafe a fun hangout for our customers and our service crew. Perhaps like what the customer said, Pitstop Cafe might wind up our business before we know it. Even then, I would still stick to this belief.

I like to take this opportunity to thank all friends and customers for your support and apologize if some of you are drawn into this. For the group of customers affected by this incident, I regret that we are still not able to get your understanding in this. Thanks again for visiting Pitstop Cafe.

WeeKee

Pitstop Cafe, be part of the fun!

March PMS. It's the time of the month.

Pitstoppers Meetup Session (PMS) is an event for all board games lovers to have fun and get to know new friends.

Date: 30th Mar 2010 Tuesday

Time: 6.00 pm to 10.30pm

There will be gaming, free flow of drinks and 20% discount off additional orders. Best of all it is free! This event is open to everyone. Simply register for the event so that we know who will becoming.

We may be organizing a 10 players F1 race so check back for updates.

See ya!

Pitstop Cafe, be part of the fun!

Pitstop Promotion on Sunday 28th Feb!

To celebrate the 15th day of Chinese New Year, we will like to offer this 1 time promotion to all our customers on: SUNDAY 28th Feb 2010

5 HOURS of GAMING!

&

FREE FLOW DRINKS!

At only $10/pax.

And in addition, every group with 5 pax and above gets a Free Basket of Finger Food!

So call Pitstop for reservation now! Alternatively, send us your online reservation. Limited seats only.

T&C Applies.

February PMS

Pitstoppers Meetup Session (PMS) is an event for all board games lovers to have fun and get to know new friends.

Date: 23rd Feb 2010 Tuesday

Time: 6.00 pm to 10.30pm

There will be gaming, free flow of drinks and 20% discount off additional orders. Best of all it is free! This event is open to everyone. Simply register for the event so that we know who will becoming. See ya!

Pitstop Cafe, be part of the fun!

Happy Lunar New Year

We would like to wish all our customers a happy, joyous and prosperous lunar new year. May all of you get lots of Ang Baos!

We will be close from 13th February (Saturday) to 16th February (Tuesday). We will resume our operations on 17th February (Wednesday).

Yu Sheng - Guide To Lo Hei

View more presentations from WeeKee .

See ya!

Pitstop Cafe, Gong Xi Gong Xi!

January PMS

Pitstoppers Meetup Session (PMS) is an event for all board games lovers to have fun and get to know new friends.

Date: 26th Jan 2010

Time: 6pm to 10pm

There will be gaming, free flow of drinks and 20% discount off additional orders. Best of all it is free! This event is open to everyone. Simply register for the event so that we know who will be attending. See ya!

Pitstop Cafe, be part of the fun!

Merry Christmas!

We will like to wish all our customers, supporters, crew, ex-crew, friends and families

A Very Merry Christmas and A Happy New Year!

May Pitstop grow with you through the years.

Cheers to a Wonderful 2010!

Happy Birthday Pitstop Cafe

Pitstop Cafe is 4 years old today. 4 years seem like a short time that is till you realized that within this period of time, some of the regular customers have gone through the phases of their teens, entered NS, ORD and started their career.

The even years birthdays are always significant. Every 2 years our lease is up and we have to make the decision if we should continue or call it a day. The first 2 years were easy. As we had just started, it is obvious that we would continue for another 2 years.

Yet till last month, we wasn't sure if Pitstop Cafe would actually celebrate its 4th birthday. All of us have since then graduated from school and now busy with our careers, marriage plans, etc.

Somehow one thing leads to another or perhaps it was destiny, we decided to carry on for another 2 years. We like to take this opportunity to say a big thank you to the current crew, ex crew and all the customers for your support over the past years.

We hope you will continue to support us and that Pitstop Cafe will always be remembered as the place where you have fun, laughter and great memories with your friends!

Pitstop Cafe, be part of fun!

WeeKee

Pitstop Cafe, a big thank you to all!

Time flies and next Wednesday, Pitstop Cafe is 4 years old! A big thank you for all of you who have supported us for the past few years and of course not forgetting the Pitstop crews who have made everything possible.

On 16th December, we are planning a simple party to thank everyone. From 6pm to 11pm, there will be free flow of drinks and games. There will also be a 20% discount off total bill. In additional, we might be also organizing a Bingo session where prizes will be won (still working on the details).

So do register for the event at our Facebook page. Hope to see you there.

Pitstop Cafe, be part of the fun!

Getting more games!

We will be updating our game library with more new games. If you have a great game to recommend, drop us a comment!

Pitstop Cafe, be part of the fun!

Quick update

Actually this isn't exactly an update. Some friends are asking why there isn't anymore updates on this blog or if we guys are still alive and kicking.

Well we are still around but been occupy with a couple of things. Hope to provide more updates soon.

At the meantime, be part of the fun and remember to tag your photos in our Facebook page! :)

weekee